Frequently Asked Questions

Bracebridge Dining Room 

Last Table Bookings Wednesday - Saturday 21:00pm / Sunday 5pm.
Brunch is served 9-12 and Main Menu 12-9, Sunday Lunch 12-5

Sip & Slice, Terrace & Street Food 

Please note the Street Food & Terrace Kitchens are open Wednesday - Sunday & Bank Holiday Mondays, during winter months sip and slice will close at 4pm and the terrace will be serviced by the bracebridge team. Last Food Orders 21:00pm

Our address

Bracebridge Pool, Sutton Park, Sutton Coldfield, West Midlands, B74 2YR
Find us
Enter by Four Oaks Gate, Four Oaks Road, parking is available in the main sutton park car park - we recomend what3words use link What3Words 

Yes, parking is available in the main Sutton Park car park - we recomend what3words use link What3Words

Yes, our restaurant is fully accessible. We are committed to providing a comfortable experience for all guests.

Yes, our website is https://www.thebracebridge.co.uk. You can find our menu, make reservations, and learn more about us.

Yes, we are active on social media! You can find us on 
INSTAGRAM
FACEBOOK
Follow us for updates, special offers, and more!

To contact The Bracebridge you can choose from the following options:
- Email “Guest Relations” at: Hello@openrestaurants.co.uk - In the instance of you contact us via email please mention the restaurant your enquiry relates too.
- Email our Events Team for Exclusive Use at events@openrestaurants.co.uk
- Whats App Business Chat: +447547105434 or via Link to Whats App
- Call “8 Guest Services” on: 0151 453 4435
Telephone Lines Open:
Monday – Saturday 12:00 - 17:00

Our menu features gastro pub-style dishes, crafted with care and using the freshest ingredients. We aim to provide a memorable dining experience, blending classic pub favorites with creative, contemporary touches.

Our price range is vary depending on the menu you choose from. We offer a la carte menu and also set options for fixed price. Please see our menu for specific pricing.MENU

At the moment takeout and delivery isn't available at The Bracebridge.

Yes, we do have a beautiful terrace area overlooking the Bracebridge Pool with breathtaking view. Our terrace is covered and heated, we make sure it is suitable throughout the year.

We want you to feel comfortable and enjoy your evening! We don't have a strict dress code. Come as you are, whether you're dressed up or feeling more casual. We just want you to relax and enjoy the experience.

To make a reservation please visit our website:
BOOK A TABLE

We understand that plans can change, in case of a cancellation, the following policy applies:
£20 per person cancellation fee applyes if the cancellation is
- within 3 days for parties of 1 to 4 people
- within 7 days for parties of 5 to 8 people
- within 14 days for parties of 9 to 16 people

Our automated system ensures the seamless application of these charges. Please note that our team is unable to override this process. We appreciate your understanding.

Yes of course. All menu offers are available on our WEBSITE.

MAIN MENU is available from Wednesday to Saturday 12-9pm.
BRUNCH MENU is available Wednesday to Sunday 9am-12pm.
SUNDAY CLUB only available on Sundays 12-4pm.

Yes we do offer vegetarian and vegan option on our menu. Our chefs can cater for gluten free guest, but we ask you to inform us with at least 72 hours notice.

Yes we offer brunch and main menu options for children under 12 on our menu, you can see them here: MENU

Our chefs put a lot of care and attention into creating the dishes on our menu, ensuring each one is a perfect balance of flavors and ingredients. While we're happy to accommodate dietary needs and allergies whenever possible, we generally don't offer customizations to the dishes as they're presented on the menu. This is because the recipes are carefully designed to deliver the best possible dining experience. We appreciate your understanding!

Sourcing the best, freshest ingredients is at the heart of what we do. We work closely with local suppliers and farmers to bring you the best of what's in season. It's all about making the flavors shine!

Absolutely! We're happy to help you enjoy your meal, no matter your dietary needs. Just let us know about any allergies or dietary requirements at least 72 hours before your reservation, so we can prepare accordingly. And when you arrive, please remind your server, so they can ensure everything is perfect for you!

Yes! Because who doesn't love dessert? We always have a delightful selection of sweet treats to tempt you.

Absolutely! We have a fantastic selection of wines and other beverages to complement your meal. Take a look at our wine list HERE

Absolutely! Come and join us for brunch! We serve it from Wednesday to Sunday, 9:00 AM to 12:00 PM.

Yes! Here's how it works:

Inside the Restaurant: You can book a table online on our website CLICK HERE TO BOOK
Terrace: Our terrace is generally for walk-ins. However, for special events, we do offer online bookings for the terrace. CLICK HERE TO BOOK
Walk-Ins: We always welcome walk-in guests!

If you have a voucher please visit the VOUCHER RESERVATIONS section for further information.

To reserve a table at The Bracebridge please visit our WEBSITE and follow the online booking process via SEVENROOMS, our booking system.

It's easy! Here's how to book:
- Choose "Dining Room" for your standard reservation.
- Select your desired date.
- Pick from the available time slots. Each slot will specify whether it's for brunch, the main menu, or Sunday lunch (Sundays only).
If you're booking brunch, we'll ask you to choose a single option for your entire party.

"The Terrace" - Under this section you can fin all information regarding our terrace arrangement.

"Events & Live Music" - Under this section you can reserve your spot for our special events on our terrace for £5 per person, which includes a welcome drink. 

"Voucher Booking" - This booking page is for guests with product-based vouchers from providers like Red Letter Days, Virgin Experience, Buy a Gift, Gift Pro, Direct, and other third-party companies.
Please make sure you provide your voucher details during the booking process as we have a dedicated team who deals with third party vouchers rather than the venue itself. 
If your voucher is a monetary value voucher, please use the "Dining Room" option instead — this ensures your booking goes smoothly.

You're welcome to make a table request when you book! We'll always do our best to accommodate your preference, but please keep in mind that we can't guarantee specific tables as it depends on availability.

Yes, we do! You're always welcome to pop in. Just keep in mind that if we're busy, there might be a bit of a wait. On special days, we're usually fully booked, so we appreciate your understanding if we can't seat you right away.

We understand that things happen! We'll hold your table for 15 minutes past your reservation time. If you're running later than that, please let us know! After 15 minutes, we might need to give your table to someone else.

Yes, we'd love to host your group! Our dining room can seat up to 45 people, and our terrace can handle parties of up to 200. We'll create a special offer just for you! Simply email our events team at events@openrestaurants.co.uk, and they'll be happy to help.

Unfortunatley we don't have private dining rooms, but we are happy to discuss exclusive use of the restaurant. Contact our events team with your details and they will get back to you.

Yes! We want to make sure everyone has a great dining experience.

Brunch: 1 hour 15 minutes
Lunch & Dinner: 2 hours

To make a reservation using a gift voucher please follow this link:
BOOK WITH A VOUCHER

This is the Peak Time Supplement
Certain busy days carry a £15 supplement per guest on the 5-course set menu. Our booking system will let you know if this applies when you book. Peak times include:
- Friday evenings
- All day Saturday & Sunday
- Special days like Mother’s Day, Father’s Day, Valentine’s Day, and Christmas

For Afternoon Tea and Brunch vouchers, peak days are Saturdays and Sundays.

In case you run out of time, please contact the voucher issuing company directly. They are best equipped to offer specific assistance and provide options, such as extensions, for a nominal fee.

To secure your reservation at The Bracebridge, including those made with a gift voucher, we require card details. This serves to confirm your acceptance of our terms and conditions, specifically our cancellation policy. We thank you for your understanding.

While a voucher covers a portion of your experience, please be aware that additional costs may apply. These could include à la carte beverages or any extras beyond the voucher's specific inclusions. Furthermore, a mandatory 12.5% service charge is applied to the final bill. We aim to ensure complete transparency, allowing you to fully anticipate the nuances of your evening.

We accept most major card types except AmericanExpress, cash payment is also accepted.

We do accept credit cards as well as debit cards. Most major card types are accepted, except AmericanExpress.

Yes, we do accept contactless paymen as well as ApplePay and GooglePay.

No, we don't! We want you to enjoy your experience to the fullest. We do ask that when you book a table, you plan to order from our food menu.

A 12.5% service charge is applied to every bill, irrespective of the party size. This allows us to ensure the highest standards of service for all our guests.

Absolutely! Gift cards are a great way to treat someone special. You can buy them here: BUY GIFT CARD

Yes, we are! We want everyone to feel welcome.

Yes of course, we are proud to be a family friendly venue and we do offer high chairs.

We're big animal lovers! While dogs can't join us in the dining room inside, our terrace area is open to all well-behaved pups.

We often have live music to make your visit even more enjoyable! Find out about our upcoming events here:
What's On At The Bracebridge

Yes, we do have baby changing facilities.

The Bracebridge offers the possibility of private events. Please send your inquiriy to our Events team for specific details and availability.

Absolutely! We'd love to help you celebrate your special day. We offer a stunning location, delicious food, and a fantastic team to make your day unforgettable. Reach out to our Events Team to learn more.